Refund policy

Returns :

We accept unworn bikinis and clothing bought from tan0clock.com in new condition with tags and liners attached within 14 days of delivery for a full refund. Please note all items marked final sale are not eligible for a refund, exchange, or store credit. Once we receive and approve your returned items, your refund will go back on the original form of payment. For sanitary reasons, please try on all swimwear over underwear.

Please do not send your purchase directly back to the manufacturer. In order to complete your return, we require a receipt or proof of purchase. Please contact us by email sales@tan0clock.com for address. We will help you to go through your return. 

Return Process:

 

Refunds: 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed once we received your item, and a refund will automatically be issued to the original method of payment. Please allow 2-4 weeks for the bank to post the amount to your account
If you did not received your refund after 4 weeks, feel free to reach out to our customer service team via email at sales@tan0clock.com for further assistance.

Exchanges: 

You can exchange for a different size of the same style and color you ordered. However, we do not offer exchanges for different styles and/or colors so you will need to return your items and place a separate order.

We can replace items if they are defective or damaged.